Commerce Disclosure | Motion Campervans

特定商取引法に基づく表記

Commerce Disclosure

Specified Commercial Transactions Act — Japan

Business Name Motion Campervans
Representative Hajime Imoto
Address Tokyo, Japan Full business address will be disclosed without delay upon request, where legally required.
Phone Number +81-80-3710-0467
Email booking@motionvans.site
Website www.motioncampervans.com
Service Motion Campervans provides campervan rental services in Japan.
Rental Price Rental prices vary depending on the vehicle, rental period, season, and optional services. Current standard daily rates:
M1 — Toyota Hiace Campervan ¥16,000 / day
M2 — Nissan NV200 Campervan ¥12,000 / day
Both the pick-up day and return day are counted as rental days.
Additional Fees Additional fees may apply, including:
  • Optional insurance plans
  • ETC toll fees
  • Fuel costs
  • Late return fees
  • Cleaning fees
  • Repair costs
  • Insurance deductibles
  • Non-Operation Charge (NOC)
  • Parking or traffic violation fees
  • Payment or refund processing fees, where applicable
Optional Insurance Plans Optional insurance plans are available:
Essential Plan +¥1,500 / day
Standard Plan +¥3,000 / day
Complete Plan +¥5,000 / day
Full details are available on our Insurance page.
Payment Method Payment can be made by online payment link, including credit card payment via Stripe or other approved payment methods.
Payment Timing After the customer accepts the quotation, Motion Campervans will send an online payment link. Payment must be completed within 4 working days of receiving the quotation. The booking is confirmed after payment verification.
Service Delivery The campervan will be provided at the agreed pick-up date, time, and location stated in the booking confirmation. Pick-up locations include:
  • Shibuya
  • Shinjuku
  • Sumiyoshi Station
Exact parking location details will be shared after booking confirmation.
Business Hours Pick-up and return must be completed between 9:00 AM and 6:00 PM, unless otherwise approved by Motion Campervans.
Cancellation Policy Cancellation fees apply as follows:
60 days or more before pick-up Free — or one free date change within 6 months
31–59 days before pick-up 20% of rental fee — or one free date change within 6 months
7–30 days before pick-up 30% of rental fee
2–6 days before pick-up 50% of rental fee
1 day before, same day, or no-show 100% of rental fee
The rental fee refers to the base vehicle rental charge only and excludes optional services, insurance fees, and payment processing fees.
Refund Policy If a refund is applicable, it will be processed through the original payment method or by bank transfer. Any applicable refund processing or bank transfer fees may be borne by the customer. Refund processing times may vary depending on the payment provider.
Driver Requirements All drivers must be present at pick-up and must show a valid driver's license accepted for driving in Japan. Additional drivers cannot be added after pick-up. Motion Campervans may refuse vehicle handover if the required documents are not provided.
Security Deposit A security deposit of ¥200,000 may be pre-authorized on the customer's credit card at booking or vehicle pick-up. The deposit will be released after the vehicle is returned and inspected, provided there is no damage or outstanding charge.
Contact For booking, payment, cancellation, or refund questions, please contact:

booking@motionvans.site
+81-80-3710-0467